Privacy policy

This Privacy Policy describes how Toronto Rainbowlers (“we”, “us”, or “our”) collects, uses, and discloses personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

As a non-profit organization, we are committed to protecting the privacy of our members, volunteers, donors, and website visitors.

What personal information do we collect?

We may collect personal information necessary to operate our programs and services, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., donations, membership fees)
  • Emergency contact information (if applicable)
  • Participation details (e.g., program registrations, event attendance)
  • Any other information you voluntarily provide

When do we collect information?

We collect information when you:

  • Become a member
  • Register for programs, leagues, or events
  • Make a donation
  • Volunteer with us
  • Subscribe to communications (e.g., newsletters)
  • Fill out forms or surveys
  • Contact us or provide feedback

How do we use your information?

We use personal information to support our non-profit activities, including:

  • Managing memberships, programs, and events
  • Processing donations and issuing receipts
  • Communicating about activities, schedules, and updates
  • Responding to inquiries and providing support
  • Improving our programs and services
  • Meeting legal, regulatory, and reporting requirements

With your consent, we may also send newsletters, updates, or fundraising communications. You may opt out at any time.

Consent

We collect, use, and disclose your personal information with your knowledge and consent, except where otherwise permitted or required by law.

You may withdraw your consent at any time (subject to legal or contractual obligations) by contacting us.

How do we protect your information?

We take reasonable steps to protect your personal information, including:

  • Limiting access to authorized volunteers and staff
  • Using secure systems and password protection
  • Encrypting sensitive information where appropriate (e.g., SSL)
  • Regularly reviewing our security practices

Payment information is processed through secure third-party providers and is not stored on our servers.

Cookies and website usage

Our website may use cookies to:

  • Enhance user experience
  • Remember preferences
  • Analyze website traffic

You can manage cookie settings through your browser. Disabling cookies may impact website functionality.

Disclosure of personal information

We do not sell or trade your personal information.

We may share information with:

  • Service providers (e.g., payment processors, email platforms)
  • Volunteers or staff who require it to perform their duties
  • Government or regulatory authorities, when required by law

All third parties are required to protect your information and use it only for the intended purpose.

Third-party services

We may use third-party tools such as:

  • Payment processors for donations and fees
  • Email services for communications
  • Analytics tools (e.g., Google Analytics)

These providers may collect or process information in accordance with their own privacy policies.

Data retention

We retain personal information only as long as necessary for:

  • Program delivery and organizational operations
  • Legal and financial record-keeping requirements

When no longer required, information is securely destroyed or anonymized.

Your rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent for certain uses
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us.

Safeguards for children and youth

If our programs involve minors, personal information is collected with the consent of a parent or guardian, where required.

Data breaches

In the event of a breach that poses a real risk of significant harm, we will:

  • Notify affected individuals
  • Report to the appropriate authorities as required by law

Changes to this Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website with the updated date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Toronto Rainbowlers
525 Cosburn Avenue
Toronto, Ontario M4J 4Y7
Canada

Email: webmaster@torontorainbowlers.ca
Phone: 416-421-4171

Last edited: April, 2026